Need Urgent Help or Support?

In the middle of a mental health crisis it can be difficult to know what to do and who to contact for assistance. For some people, there may be occasions when they feel they need more immediate support than weekly primary care psychological therapy sessions. Therefore, the following suggestions are here to help in responding to a mental health crisis or emergency situation.

In an Immediate Crisis:

If you are concerned about yours or someone else’s immediate safety, then call 999 for emergency services.

General Crisis Support:

Besides talking to your GP or psychological therapist, you may also choose to contact the following services for further support and advice:

• Surrey Mental Health Crisis Line – 0300 456 83 42(5pm – 9am Monday to Friday, with 24 hours cover at weekends and Bank Holidays)

• Samaritans (24 hours daily) – 08457 90 90 90 (national number) or 01737 248444 (East Surrey Samaritans), email: jo@samaritans.org

• SANEline (6pm – 11pm every day) – 0845 767 8000

• Safe Haven (open Monday – Sunday, 6pm-11pm for face-to-face support during a mental health crisis)

• Epsom -The Larches, 44 Waterloo Road, Epsom, KT19 8EX

• Guildford -Oakleaf Enterprise, 101 Walnut Tree Close, Guildford, GU1 4UQ

• Redhill - Wingfield Resource Centre, St Annes Drive (off Noke Drive) Redhill, RH1 1AU  Aldershot The Wellbeing Centre, 121-123 Victoria Road, Aldershot, GU11 1JW

• Woking - The Prop, 30 Goldsworth Road, Woking, GU21 6JT

Further questions and advice to consider:

Other than the above details, is there anyone you could make contact with for support, such as a friend or family member? Have you experienced anything similar before? If so, in what ways did you respond that was helpful? Is there anything you learned from that experience that you could apply now?

Are there any small steps you could take immediately that could be helpful? What are the smallest, simplest, easiest, steps you could take:

• In the next few minutes
• In the next few hours
• In the next few days

As best you can, be compassionate to yourself. For example, consider if someone you care about was going through this experience. If you wanted to be kind and caring towards them, in what ways would you want to help them? What might you say or do? Then try treating yourself the same way.